How Kobelco collects, stores, and uses your personal data when you visit our website or submit an inquiry.
Last updated: March 2026
When you submit an inquiry through our website, we collect: your name, company name, country, email address, phone number (if provided), and the details of your equipment requirements. We also collect standard web analytics data (IP address, browser type, pages visited) through cookies.
We use your personal data exclusively to:
We do not sell or rent your personal data. We may share your information with authorised Kobelco dealers and service partners in your region solely for the purpose of fulfilling your equipment inquiry. All partners are contractually bound to protect your data.
We retain your inquiry data for a period of 36 months from the date of last interaction. After this period, data is securely deleted unless a longer retention period is required by law.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise any of these rights, contact us at [email protected].
Our website uses essential cookies for site functionality and analytics cookies to understand visitor behaviour. You can disable cookies in your browser settings, though this may affect certain site features.
We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your personal data against unauthorised access, alteration, or destruction.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
For privacy-related inquiries, please contact: [email protected].