250+ authorised service points across 85 countries. 24/7 technical hotline. 48-hour global spare parts dispatch. Our commitment is to minimise your downtime and maximise equipment ROI.
45,000+ genuine OEM part numbers stocked at hubs in Singapore, Dubai, Osaka, and Rotterdam. Standard dispatch within 48 hours. Same-day air freight for machine-down emergencies.
Certified engineers available around the clock in English, Japanese, Arabic, and Spanish. Remote diagnostics via telemetry reduce unnecessary site visits and accelerate fault resolution.
Factory-supervised commissioning included with every major order. 3-day operator training programme covers safe operation, daily maintenance, and fault code interpretation.
Predictable maintenance cost with guaranteed response times (4h–24h tiers). SLA customers average 95.1% fleet availability with monthly reporting and quarterly reviews.
Coverage up to 5 years or 10,000 operating hours. All factory-supplied components under normal conditions. Purchasable at point of order or within the first 12 months.
GPS, fuel consumption, fault codes, and 35+ parameters monitored in real time. Predictive maintenance alerts notify your team 48–72 hours before potential failure events.
Measured and reported quarterly to all SLA customers.
Tell us your fleet size, locations, and current maintenance challenges. We'll design a service programme around your operational requirements.
Contact Our Service Team